Meet Our Team

Our Veterinary Technicians

Christina Burton graduated from Vatterott College with her degree in Veterinary Technology. She started at Rockbrook Animal Clinic in 2004.  Chris spends her free time with her husband, Rick, attending softball games and cross country meets to support their daughter, Kim and son, Ryan. Chris has two cats and two dogs.

Melissa Fairfax is originally from Lincoln and started with Rockbrook Animal Clinic in 2002. She graduated from Vatterott College with her degree in Veterinary Technology. She then completed her bachelors degree from UNL in Veterinary Technology and Business. Melissa enjoys her time at home which is spent with her husband, Joel, son and daughter. Melissa 3 dogs, 2 cats, & 2 rabbits. She also works with a lot of neonatal kittens in need through some of our feline rescues. Melissa likes to work on crafts outside of work and playing "mom taxi" to her children.

Jake Hagen began working at the clinic in June of 2011. He graduated from Vatterott College in 2010 with his degree in Veterinary Technology. Jake is a musician and has a dog, two cats, a ferret and a snake. 

Jennifer Lynn-Geneieve worked for the Midlands Humane Society while attending Iowa Western Community College. Since earning her Veterinary Techology degree she has adopted 2 cats.  She and her wife, who she met at band camp, stay creative by designing and creating for COSPLAY events.

Alicia Muckey is a graduate of Iowa Western Community College and started at the clinic in 2015. Hers is the voice you hear with pre-surgery information.  She and her husband have three dogs, Mia and Mya, & Duke, & two cats Jax & Mac and currently reside in Council Bluffs.  Alicia enjoys being outdoors and going to the zoo.

Jessica Pinker is a graduate of Omaha College of Health Careers in Veterinary Technology. She is a full time veterinary technician and has been working at Rockbrook Animal Clinic since 1999. She specializes in mentoring our student employees and zoo academy volunteers. Jessie enjoys spending time with her two children. She also has three dogs and two rabbits.

Our Customer Service Team

Cindy Thompson, Office Manager started at the clinic in January of 2005, and like Dr. Ramm, is an alumni of Nebraska Humane Society. She and her husband James spend their free time with their five children, six grandchildren and three dogs. 

Marge Ramm Delaittre joined the practice in 1997 and is back at the front desk after a child raising hiatus. She enjoys cooking, sewing, knitting, and spending time with her husband and extended family. Helping people and seeing their pets is her favorite part of her job.

Tiffany Morgan began working at the clinic in 2015 and in addition to her duties as a receptionist, handles the training of new employees and the clinic social media. She lives in Omaha with her husband and two cats, Louie and Livie. Two german shorthaired pointers named Lucie & Hank.  She enjoys crafting, fishing with her husband, Scott and spending time with family.

Katie Ramm began working at the clinic during high school and returned after her graduation from UNL.  In addition to her recepttion duties, she works as a veterinary assistant and and assists in the office.  Katie is an avid fisherman, loves traveling, has a green thumb and has a demanding cat named Kip running her nonworking hours.

Jo Kantor began working at the clinic in August of 2016. She has spent her entire career working at vet clinics, zoos, & cat sanctuaries. She spends her free time with her pets, family, & taking pictures.

Our Veterinary Assistants

Many of our VAs and CSRs are pursuing an education in veterinary medicine, technology and zoology.  We are proud of the way they balance their studies and schedules at RAC. These ambitious students include Alexis Duermyer, Olivia Lackner, Casey Rhodes, Chloe Berhens, Julia Clement, Carly Ingraham, Marcus McCaskill, Erin Tetske, Jaime Crinklaw and Ethan Smith.  




Find us on the map

Office Hours

Our Regular Schedule


8:00 am - 6:00 pm


8:00 am - 6:00 pm


8:00 am - 6:00 pm


8:00 am - 6:00 pm


8:00 am - 6:00 pm


8:00 am - 1:00 pm




Read What Our Clients Say

  • "I am very happy to have a new pet Tuff and delighted to be back under your kind compassionate care."
    Sincerely, Michele K. and Tuff