Meet Our Team

 Veterinary Technicians

Christina Burton, Clinic Supervisor, graduated from Vatterott College with her degree in Veterinary Technology. She started at Rockbrook Animal Clinic in 2004.  Chris spends her free time with her husband, Rick, attending softball games, soccer games and cross country meets to support their daughter, Kim and son, Ryan. Chris has two cats and two dogs.

Melissa Fairfax is originally from Lincoln and started with Rockbrook Animal Clinic in 2002. She graduated from Vatterott College with her degree in Veterinary Technology. She then completed her bachelors degree from UNL in Veterinary Technology and Business. Melissa enjoys her time at home which is spent with her husband, Joel, son and daughter. Melissa 3 dogs, 2 cats, & 2 rabbits. She also works with a lot of neonatal kittens in need through some of our feline rescues. Melissa likes to work on crafts outside of work and playing "mom taxi" to her children.

Jake Hagen began working at the clinic in June of 2011. He graduated from Vatterott College in 2010 with his degree in Veterinary Technology.  As well as being a musician, Jake and his wife have become master wood floor refinishers!

Jennifer Lynn-Genevi√®ve worked for the Midlands Humane Society while attending Iowa Western Community College. Since earning her Veterinary Technology degree she has adopted 2 cats.  She and her wife, who she met at band camp, stay creative by designing and creating for COSPLAY events and travelling throughout the world. 

Jessica Pinker is a graduate of Omaha College of Health Careers in Veterinary Technology. She is a full time veterinary technician and has been working at Rockbrook Animal Clinic since 1999. She specializes in mentoring our student employees. Jessie enjoys spending time with her two children and her  dogs.

Our Support Staff

Cindy Thompson, Office Manager started at the clinic in January of 2005, and like Dr. Ramm, is an alumni of Nebraska Humane Society. She and her husband James spend their free time with their five children, six grandchildren and three dogs. 

Tiffany Morgan, Team Leader began working at the clinic in 2015 and in addition to her duties as a receptionist, handles the training of new employees and the clinic social media. She lives in Omaha with her husband and two cats, Louie and Livie  and two german shorthaired pointers named Lucie & Hank.  She enjoys crafting, fishing with her husband, Scott and spending time with family.

Cheri Harris Ramm, Practice Manager officially joined the clinic in 2020, but has been on the team since Dr. Ramm started Vet School three weeks after their wedding in 1986.   The human side of the practice takes up most of her time, but she also loves to read, anything Star Trek and her grandchildren.

Katie Ramm began working at the clinic during high school and returned after her graduation from UNL.  In addition to her reception duties, she works as a veterinary assistant and and assists in the office.  Katie is an avid fisherman, loves traveling, has a green thumb and has a demanding cat named Kip running her nonworking hours.

Julia Clements is a graduate of Furman University in Greenville, SC.  She utilizes her biology degree as a fulltime assistant and considers client communication her super power. Julia spends her free time volunteering at the Omaha Street Dog Coalition and walking her cats.

Kristin Thompson can do it all. Receptionist, CSR, and Assistant - there is no job she can't handle. When she isn't multitasking at work she's cooking, hiking or traveling.

Margaret de Laittre rounds out the reception team.  Retired from working fulltime, she is still the OG of the frontline when she isn't gardening, traveling or taking care of her menagerie.  

Our Veterinary Assistants and CSRs

 They are the first contact many of you have when your pet needs care. They always do their best to hear your concerns and connect you with the necessary treatment. Many of our VAs and CSRs are pursuing an education in veterinary medicine, technology and zoology.  We are proud of the way they balance their studies and schedules at RAC. These ambitious students include    Brylie Meyer, Rozlyn Olson, Aidan Coniglio, Naomi Nevels, Erica Rein, Evan Clement, Brittany Eleftheriou, Ali Grady, Athena Carter, and Natasha Wallick.  





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Office Hours

Our Regular Schedule


8:00 am - 6:00 pm


8:00 am - 6:00 pm


8:00 am - 6:00 pm


8:00 am - 6:00 pm


8:00 am - 5:00 pm


8:00 am - 1:00 pm




Read What Our Clients Say

  • "I am very happy to have a new pet Tuff and delighted to be back under your kind compassionate care."
    Sincerely, Michele K. and Tuff